TERMS & CONDITIONS
Effective Date: Junuary 1st, 2026
Governing Law: State of California, United States
By accessing or purchasing from Qolurs ("Company," "we," "our," or "us"), you agree to the following Terms & Conditions.
1. ACCEPTANCE OF TERMS
By using this website or placing an order, you agree to be legally bound by these Terms, our Privacy Policy, and our Return & Refund Policy.
If you do not agree, do not use this website.
2. ELIGIBILITY
You must be at least 18 years old or the age of majority in your state to make purchases.
3. PRODUCTS & DESCRIPTIONS
We strive to ensure product descriptions, pricing, and images are accurate. However:
- Colors may vary slightly due to monitor settings.
- Minor variations in stitching, print placement, or shade are not considered defects.
- We reserve the right to correct errors in pricing or product descriptions at any time.
We may cancel any order resulting from typographical, pricing, or inventory errors.
4. PRICING & PAYMENT
- All prices are listed in USD unless stated otherwise.
- Payment must be received in full before an order is processed.
- We reserve the right to refuse or cancel any order suspected of fraud.
If your payment method is declined, we are not responsible for delays or cancellations.
5. SHIPPING
Shipping times are estimates and not guarantees.
Under the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule:
- If we cannot ship within the promised time, we will notify you and offer the option to cancel for a full refund.
We are not responsible for:
- Carrier delays
- Lost packages after confirmed delivery
- Incorrect shipping addresses provided by the customer
6. RETURNS & REFUNDS
All returns are governed by our posted Return & Refund Policy.
We do not offer refunds for:
- Change of mind
- Sizing preference
- Style preference
Returns are accepted only for defective or materially misdescribed products within the stated timeframe.
7. INTELLECTUAL PROPERTY
All content on this website — including logos, designs, graphics, product names, and branding — is the exclusive property of Qolurs.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
- Use our designs commercially
Unauthorized use may result in legal action.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by California and U.S. law:
Qolurs shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits
- Loss of data
- Business interruption
Our total liability for any claim shall not exceed the amount you paid for the product.
Some states do not allow certain limitations, so parts of this section may not apply to you.
9. DISCLAIMER OF WARRANTIES
Except as required under California law:
All products are provided "AS IS" and "AS AVAILABLE."
We disclaim all implied warranties, including:
- Merchantability
- Fitness for a particular purpose
This does not limit any consumer rights that cannot legally be waived.
10. CHARGEBACKS & PAYMENT DISPUTES
If you initiate a chargeback without first contacting us:
- We reserve the right to dispute the chargeback with supporting documentation.
- Fraudulent chargebacks may result in denial of future purchases.
- We reserve the right to recover associated fees to the extent permitted by law.
We strongly encourage customers to contact us before filing disputes.
11. USER CONDUCT
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack or disrupt our systems
- Provide false information
Violation may result in order cancellation or account termination.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Qolurs from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
13. ARBITRATION & DISPUTE RESOLUTION
Any dispute arising from your purchase or use of our website shall be resolved through:
- Informal resolution attempt first (contact us directly).
- If unresolved, binding arbitration in the State of California.
You waive the right to:
- Jury trials
- Class action lawsuits
This clause complies with the Federal Arbitration Act.
14. GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
15. MODIFICATIONS
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date.